Writing

The Formal Letter

Application · complaint · enquiry · strict register · 220–260 words

The C1 Advanced letter / email

Writing Part 2 — formal

Purpose
apply, complain, request information, give a recommendation
Length
220–260 words
Register
formal and polite; no contractions
Must have
greeting · clear reason · organised paragraphs · closing · sign-off

Structure

Five parts

Greeting
Dear Ms Patel, · Dear Sir or Madam,
Reason
I am writing in response to… / with regard to…
Body
2–3 paragraphs: experience, skills, details
Request / close
I would be grateful if… · I look forward to hearing from you.
Sign-off
Yours sincerely (name known) · Yours faithfully (name unknown)

C1 formal language

Precise and polite

Indirect requests
I wonder whether it would be possible to… · I would appreciate it if…
Inverted condition
Should you require further information, please do not hesitate to contact me.
Selling yourself
I believe my experience in… makes me a strong candidate. · I have considerable experience of…
Complaining
I wish to draw your attention to… · I trust the matter will be resolved promptly.

Model

An application — find each part

A letter — 246 words
Dear Ms Patel,

I am writing in response to your advertisement for summer volunteers at the Riverside Nature Centre, which I saw on your website last week. I would like to apply for a position as a guide for young visitors.

I am currently in my final year at secondary school, where I am studying biology and geography. Over the past two years, I have been an active member of our school's environmental club, organising litter collections and helping to create a small wildlife garden. I believe this experience has given me both a solid knowledge of local plants and animals and the ability to explain them clearly to others.

In addition, I have considerable experience of working with children. For the last three summers, I have helped run a sports camp for eight- to twelve-year-olds, which has taught me patience, responsibility and the importance of keeping activities varied and fun. I am also a confident communicator in both English and French, which may be useful given the number of international visitors the centre receives.

I would be grateful if you could let me know whether any training is provided before the season begins, as I am keen to prepare as thoroughly as possible. I am available from the beginning of July until the end of August and would be happy to attend an interview at your convenience.

Thank you for considering my application. I look forward to hearing from you.

Yours sincerely,

Laura Gómez

Common mistakes

Where candidates lose marks

Dear Sir or Madam … Yours sincerely
→
Dear Sir or Madam … Yours faithfully
faithfully when the name is unknown
I'm writing because I want the job.
→
I am writing to apply for the position of…
formal, no contractions
Can you tell me about the training?
→
I would be grateful if you could let me know whether…
indirect, polite request
One long paragraph
→
One paragraph per point
organisation is marked

Your turn

Say it first, then write it

Plan a letter out loud, then write it.

1
You want to volunteer at a music festival. Who do you write to?
2
Why are you a good candidate? Give two reasons.
3
What do you want to ask them?
4
How do you close and sign off?

Recap

Open
Dear + name · I am writing in response to…
reason in line 1
Body
experience · skills · details
I have considerable experience of…
Request
indirect and polite
I would be grateful if…
Close
I look forward to hearing from you.
Yours sincerely,
Write it now →
1 / 3